Upgrades

If you have purchased a ticket on Air New Zealand or selected Star Alliance carriers you may be able to use your Airpoints Dollars™ to upgrade.

OneUp™
You will have heard we're changing the way you request upgrades with Airpoints Dollars™, we've called it OneUp™. Due to some system changes that we are implementing, rollout of OneUp will now take place on 12 July 2012 rather than 30 May 2012 as originally planned. In the meantime you'll be able to upgrade using our existing Airpoints™ Upgrade system.

From 12 July 2012 to purchase an upgrade using Airpoints Dollars, Airpoints Gold, Silver and Jade members will need to request a OneUp upgrade. Gold Elite members will still be able to request one class Standby Upgrades at current fixed rates.
 

Airpoints Standby and Confirmed Upgrades will continue to be available for purchase using Airpoints Dollars on Air New Zealand ticketed and operated flights.

Upgrades are not available on Air New Zealand flights operated by Virgin Australia.

Confirmed upgrades may also be available on these participating Star Alliance carriers; Air Canada, Air China, ANA, Asiana, Austrian Airlines, Croatian Airlines, EygptAir, LOT Polish Airlines, Lufthansa, SAS, Singapore Airlines, Swiss International Air Lines, TAM, TAP Portugal, Thai Airways, Turkish Airlines, US Airways and United Airlines.

There is no change to the Star Alliance Upgrade Awards.

Select from the links below for more information:

Air New Zealand Upgrade Rewards

Star Alliance Upgrade Rewards

 

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