Flexible Fare Conditions

Airpoints™

Airpoints™
Economy: Eligible for accrual of Airpoints Dollars or frequent flyer miles/points with airline partners (may not apply to sectors not operated by Air New Zealand). Eligible for Status Points accrual.

Premium Economy: Eligible for accrual of Airpoints Dollars or frequent flyer miles/points with airline partners (may not apply to sectors not operated by Air New Zealand). Eligible for Status Points accrual.

Cancellation

Economy: Refundable less CAD $400 cancellation fee per adult and child, provided the cancellation is made prior to the original departure date. Infant fares are fully-refundable.

The fare may be used as credit toward another Air New Zealand fare provided the cancellation is made prior to the original departure date. If the value of the new fare is lower than the value available for exchange, the residual amount is non-refundable.

For no-shows, the ticket value is forfeited and the ticket cannot be used towards further travel or rebooked for an alternative travel date.

Premium Economy: Refundable less CAD $500 cancellation fee per adult and child, provided the cancellation is made prior to the original departure date. Infant fares are fully-refundable.

The fare may be used as credit toward another Air New Zealand fare provided the cancellation is made prior to the original departure date. If the value of the new fare is lower than the value available for exchange, the residual amount is non-refundable.

For no-shows, the ticket value is forfeited and the ticket cannot be used towards further travel or rebooked for an alternative travel date.

Baggage Allowance

Economy: 1 piece per person (excluding infants) - max 23kg (50lbs) each. If exceeded and prepaid Extra Bags have not been selected, airport excess baggage charges apply.

Premium Economy: 2 pieces per person (excluding infants) - max 23kg each. If exceeded and prepaid Extra Bags have not been selected, airport excess baggage charges apply.

Standard Seat Select

Standard Seat Select
Economy (Q/V): Available for purchase

Economy (Y/B/M/H): Included

Premium Economy: Included

Changes/Restrictions

Economy: Changes are permitted at any time. Additional payment may also be required if the original fare is not available or applicable. Tickets are not transferable to another person. Service fees apply.

Note: Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey.

Premium Economy: Changes are permitted at any time. Additional payment may also be required if the original fare is not available or applicable. Tickets are not transferable to another person. Service fees apply.

Note: Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey.