Flexible Fare Conditions

Airpoints™

Economy: Eligible for accrual of Airpoints Dollars or frequent flyer miles/points with airline partners (may not apply to sectors not operated by Air New Zealand). Eligible for Status Points accrual.

Premium Economy: Eligible for accrual of Airpoints Dollars or frequent flyer miles/points with airline partners (may not apply to sectors not operated by Air New Zealand). Eligible for Status Points accrual.

Cancellation

Economy: Before departure, refundable less $300 cancellation fee per adult and child; infant fares are fully-refundable. Once travel has commenced, fare becomes non-refundable (including any fuel surcharges); may be used as a credit toward payment of another Air New Zealand fare provided the new fare is greater or equal to the value available for exchange. For no-shows, the ticket value is forfeited and the ticket cannot be used towards further travel or rebooked for an alternative travel date.

Premium Economy: Before departure, refundable less $300 cancellation fee per adult and child; infant fares are fully-refundable. Once travel has commenced, fare becomes non-refundable (including any fuel surcharges); may be used as a credit towards payment of another Air New Zealand fare provided the new fare is greater or equal to the value available for exchange. For no-shows, $150 charge will apply.

Baggage Allowance

Economy: 1 piece per person (excluding infants) - max 23kg (50lbs) each. If exceeded and prepaid Extra Bags have not been selected, airport excess baggage charges apply.

Premium Economy: 2 pieces per person (excluding infants) - max 23kg each. If exceeded and prepaid Extra Bags have not been selected, airport excess baggage charges apply.

Changes/Restrictions

Economy: Changes are permitted at any time. Additional payment may also be required if the original fare is not available or applicable. Tickets are not transferable to another person. Service fees apply.

Note: Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey.

Premium Economy: Changes are permitted at any time. Additional payment may also be required if the original fare is not available or applicable. Tickets are not transferable to another person. Service fees apply.

Note: Where the cancellation and change conditions differ between the outbound and return journeys, then the most restrictive conditions will apply for the whole journey.