Phone numbers
We're here to help, 24/7, so please feel free to contact us anytime.
Sales, Reservations and Enquiries
Canadian Passenger Reservations & Enquiries
Toll Free: 1866 351 9528
Calling from overseas
Booking Help
Toll Free: 1866 351 9528
Airpoints™ Enquiries
Toll Free: 1866 351 9528
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Customer Relations
Airpoints
Cargo
Engineering
Airline Training
Customer Relations
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Tel: +64 (0)9 366 2929
Fax: +64 (0)9 256 3531
Hours: 9:00am - 5:00pm (NZ time), Monday to Friday
Postal Address:
Air New Zealand Customer Relations
Private Bag 92007
Auckland 1142
New Zealand
Airpoints
Air New Zealand Contact Centre
Private Bag 93537
Takapuna
North Shore City 0740
New Zealand
Tel: +64 (0)9 357 3000
Cargo
Vancouver, BC
Network Cargo Systems
Phone: (604) 244-2209
Fax: (604) 244-2227
Calgary, AB
Network Cargo Systems
Phone: (403) 717-4324
Fax: (403) 714-4326
Toronto, ON
Network Cargo Systems
Phone: (416) 622-9450
Fax: (416) 622-4096
Montréal, QC
Network Cargo Systems
Phone: (514) 428-4363
Fax: (514) 428-4365
Engineering and Maintenance
Please contact us for any Aircraft/Component Maintenance Services.
Airline Training
Email: airlinetraining@airnz.co.nz