Phone numbers

We're here to help, 24/7, so please feel free to contact us anytime.

Sales, Reservations and Enquiries

Canadian Passenger Reservations & Enquiries

Toll Free: 1866 351 9528
Calling from overseas

Booking Help

Toll Free: 1866 351 9528

Airpoints™ Enquiries

Toll Free: 1866 351 9528

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Customer Relations
Airpoints
Cargo
Engineering
Airline Training

Customer Relations

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Tel: +64 (0)9 366 2929
Fax: +64 (0)9 256 3531
Hours: 9:00am - 5:00pm (NZ time), Monday to Friday

Postal Address:
Air New Zealand Customer Relations
Private Bag 92007
Auckland 1142
New Zealand

Airpoints

Air New Zealand Contact Centre
Private Bag 93537
Takapuna
North Shore City 0740
New Zealand
Tel: +64 (0)9 357 3000

Cargo

Vancouver, BC

Network Cargo Systems
Phone: (604) 244-2209
Fax: (604) 244-2227

Calgary, AB

Network Cargo Systems
Phone: (403) 717-4324
Fax: (403) 714-4326

Toronto, ON

Network Cargo Systems
Phone: (416) 622-9450
Fax: (416) 622-4096

Montréal, QC

Network Cargo Systems
Phone: (514) 428-4363
Fax: (514) 428-4365

Engineering and Maintenance

Please contact us for any Aircraft/Component Maintenance Services.

Airline Training

Email: airlinetraining@airnz.co.nz