Australia and Islands Economy Smart Saver fares

Booking changes

Permitted prior to departure.

Booking change fee

NZD $100 per person (infants excluded) which is converted to local currency at time of change.
Waived if upgrading to Premium Economy or Business Premier on the same flight.

Additional fare difference

Payable.

Service fees for making booking changes

Payable (unless changing online).

Booking cancellations

No refund.
(Non-refundability/cancellation penalty) waived in case of death of passenger or immediate family member.
Note: Full refund of unused tickets in the event of death of the passenger or his/her immediate family member or any person booked to accompany the passenger or the immediate family of any person booked to accompany the passenger. NB immediate family defined by IATA Resolution 012 which states “Immediate Family”: spouse, children (including adopted children), parents, brothers, sisters, grandparents, grandchildren, parents-in-law, brothers-in-law, sisters-in-law, sons-in-law, daughters-in-law.

No shows

Results in cancellation of sector.

Name changes

No.

Airpoints™ & Status Points

Eligible for Airpoints Dollars™ unless booked in N or F class or purchased with Airpoints Dollars or Fly Buys.
Eligible for Status Points unless booked with Airpoints Dollars or Fly Buys.

Checked bag

  • Seat Fare: No checked in bags. To add checked in baggage upgrade to a Seat + Bag fare.
  • Seat + Bag and The Works* fares include one checked bag (excluding infants). Max 23kg.
    * For The Works fares to Honolulu, the baggage allowance is two checked bags
  • Works Deluxe include two checked bags (excluding infants). Max 23kg each.

Meals, drinks and inflight entertainment

Depends on which ‘Seats to Suit’ option selected.

Fare rules

Australia and Islands Smart Saver.