Baggage services offices
Do you have other general baggage enquiries?
New Zealand baggage services offices
Freephone (calling within New Zealand): 0800 224 872
Phone: 09 306 5444
Auckland International Airport
Email: baggageservices.akl@airnz.co.nz
Auckland Domestic Airport
Email: baggageservices.akd@airnz.co.nz
Blenheim Airport
Email: baggageservices.bhe@airnz.co.nz
Christchurch Airport
Email: baggageservices.chc@airnz.co.nz
Dunedin Airport
Email: baggageservices.dud@airnz.co.nz
Gisborne Airport
Email: baggageservices.gis@airnz.co.nz
Hamilton Airport
Email: baggageservices.hlz@airnz.co.nz
Hokitika Airport
Email: baggageservices.hkk@airnz.co.nz
Invercargill Airport
Email: baggageservices.ivc@airnz.co.nz
Kerikeri Airport - Bay of Islands
Email: baggageservices.kke@airnz.co.nz
Napier/Hastings Airport
Email: baggageservices.npe@airnz.co.nz
Nelson Airport
Email: baggageservices.nsn@airnz.co.nz
New Plymouth Airport
Email: baggageservices.npl@airnz.co.nz
Palmerston North Airport
Email: baggageservices.pmr@airnz.co.nz
Queenstown Airport
Email: baggageservices.zqn@airnz.co.nz
Rotorua Airport
Email: baggageservices.rot@airnz.co.nz
Taupō Airport
Email: baggageservices.tuo@airnz.co.nz
Tauranga Airport
Email: baggageservices.trg@airnz.co.nz
Timaru Airport
Email: baggageservices.tiu@airnz.co.nz
Wellington Airport
Email: baggageservices.wlg@airnz.co.nz
Whangārei Airport
International baggage services offices
Adelaide Airport
Swissport
Andy Thomas Circuit
Adelaide Airport, SA 5950
Phone: +61 4 8100 0938
Email: airnz.adl@swissport.com.au
Apia Airport
Samoa Airways
2nd floor, Samoa National Provident Fund Building, Apia
Phone: +685 20683 or +685 8420683
Email: cargo@samoaairways.com
Brisbane Airport
Swissport
Airport Drive, Brisbane Airport
Australia QLD 4008
Phone: +61 4 8101 1572
Email: bneint.baggage@swissport.com.au
Cairns Airport
Swissport
PO Box 4, AAC Building, Cairns Airport
Cairns QLD 4870
Phone: +61 4 8147 1902
Email: airnz.cns@swissport.com.au
Denpasar - Bali Airport
c/o PT JAS Airport Services
Phone: +62 361 936 6964
Email: baggageservices.dps@ptjas.co.id
Gold Coast (Coolangatta) Airport
Swissport
PO Box 645, Tugun QLD 4224
Phone: +61 4 1518 9533
Email: airnz.ool@swissport.com.au
Hobart International Airport
Swissport
c/o Hobart International Airport
Box 3 Strachan Street, Cambridge TAS 7170
Phone: +61 4 0614 3451
Email: hba.airnz@swissport.com.au
Honolulu International Airport
Hallmark-Aviation Services
Daniel K. Inouye International Airport
300 Rodgers Blvd, #65 Honolulu
HI 96819, USA
Phone: +1 808 836 8997
Email: honolulubaggage@hallmark-aviation.com
Hong Kong Airport
Jardine Airport Services Ltd
4/Floor CNAC House, 12 Tung Fai Road
Hong Kong International Airport, Lantau, Hong Kong
Phone: +852 2186 4430
Email: BS.G3@JASG.com
Houston International Airport
Hallmark-Aviation Services
3700 N Terminal Road, Terminal D, Suite 143.2
Houston TX 77032, USA
Phone: +1 713 498 4304
Email: iah.NZBSO@hallmark-aviation.com
Incheon International Airport
Swissport
Swissport Korea Ltd, Room 301 Cargo Terminal B
Incheon International Airport, 77-8 Gonghangdong-ro
295 beon-gil Jung-gu, 22381 Incheon, South Korea
Phone: +82 32 743 2526
Email: spk.ll@swissport.co.kr
Kansai Airport
ANA All Nippon Airways
Osaka Kansai, Senshu-Kuko Kita, Izumisano-shi
Osaka 549-8501, Japan
Email: nrtapt@airnz.co.nz
Los Angeles Airport
Pacific Aviation
380 World Way #S31
Los Angeles, CA 90045, USA
Phone: +1 844 365 2247
Email: laxbag@airnz.com
Melbourne Airport
Swissport
Swissport Melbourne Airport
PO Box 5103, Melbourne Airport VIC 3045, Australia
Phone: +61 4 6640 4514
Email: melint.baggage@swissport.com.au
Nadi Airport
Air Terminal Services (Fiji Ltd)
Cruikshank Road, Nadi Airport, Fiji
Phone: +679 9922017
Email: aobaggage@ats.com.fj
Niue (Hanan International) Airport
Peleni's Travel Agency
11 Alofi, Niue
Phone: +68 3 4317
Email: pelenistravel@niue.nu
Noumea (New Caledonia) Airport
Pacific Airport Engie
International Airport of Nouméa-La Tontouta
BP5 98840 Tontouta
Phone: +687 847 443 or +687 352 615
Email: service.bagages.pae@engie.com
Papeete Airport
Air Tahiti
B. P. 60 Tahiti Faa'a International Airport
French Polynesian island of Tahiti
Phone: +689 40 86 42 21
Email: service.bagages@airtahiti.pf
Perth Airport
Swissport
Swissport Perth Airport
PO Box 662, Belmont WA 6984 Australia
Phone: +61 4 6644 9603
Email: perint.baggage@swissport.com.au
Rarotonga Airport
PO Box 65 Nikao, Cook Islands
Phone: +682 26300
Email: raraoms@airnz.co.nz
Saigon International Airport
c/o Saigon Ground Services
Tan Son Nhat International Airport
Ho Chi Minh City, Vietnam
Phone: +84 28 3848 5383 XT 4569
Email: LOSTANDFOUND@SAGS.VN
San Francisco Airport
Swissport
San Francisco International Airport
San Francisco CA 94128, USA
Phone: +1 650 821 0034
Email: sfobaggageservices@airnz.co.nz
Shanghai, Pudong International Airport
China Eastern Airline
Terminal 1, No 6000 Yinbin Ave, Pudong International Airport
Phone: +8621 6835 5775
Singapore Airport
SATS Airport Services
Singapore Changi Airport
20 Airport Blvd, Singapore 819569
Phone: +65 6597 4500
Email: baggage_enquiry@sats.com.sg
Sunshine Coast (Maroochydore) Airport
Swissport
Sunshine Coast Airport, Friends Ave
Marcoola QLD, Australia
Phone: +61 4 1518 8514
Email: airnz.mcy@swissport.com.au
Sydney International Airport
Swissport
Kingsford Smith Airport
Sydney NSW 2020, Australia
Phone: +61 2 9667 9335
Email: sydint.baggage@swissport.com.au
Taipei International Airport
Eva Airways Co. Ltd
Baggage Claim Area , Terminal 2,
Taiwan Taoyuan International Airport
No 9, Hangzhan S Rd, Dayuan District, Taoyuan City Taiwan
Phone: +886 3 3517637
Email: tpelnf@evaair.com
Narita International Airport
ANA All Nipon Airways
1-1 Furugome, Narita, Chiba 282-0004, Japan
Phone: +81 476 33 2301
Email: japannrtairport@airnz.co.nz
Tonga Airport
Air Terminal Services (Tonga) Ltd
PO Box 1515, Nuku'alofa, Kingdom of Tonga
Phone: +676 28283
Email: loadcntrl@atstonga.to
Vancouver International Airport
Swissport Canada Handling
3211 Grant McConachie Way, Richmond, BC V7B 0A4, Canada
Phone: +1 604 247 2577
Email: yvrbaggageservice@swissport.com