Members with hotel or rental car upgrade vouchers received as part of their Elite membership pack have up to 12 months from the date of issue to use these vouchers. However, no hotel or car rental upgrade vouchers will be issued as part of the Koru Black membership pack.
Koru Black is our highest, most prestigious tier. Expect nothing less than the best with exclusive benefits, designed to make every journey the best it can be.
Retreat into a world of comfort before your flight, with unlimited access to Koru Lounges, Star Alliance lounges, and select partner airline lounges when travelling on eligible flights.
Koru Premier Lounge
You'll also get to enjoy unlimited access to the Koru Premier Lounge when it opens at Auckland International Airport.
In addition to your Koru Circle and Koru Platinum Nominees, you can invite up to three guests and three children to enjoy the lounge with you.
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Extend the Koru experience to someone important to you by nominating them to be your Koru Platinum Nominee (previously Elite Partner).
They will enjoy a range of Koru Platinum benefits when travelling with you or on their own. Benefits include Lounge Access, Premium Check-in and Additional Bags.
Koru Circle lets you extend the comfort, priority and recognition of Koru Black to your inner circle. You can choose between two Koru Circle packages, the Family Package or the Friends Package. To help decide which package is right for you, compare the Nominee benefits or find out more about Koru Circle.
The Family Package is designed to extend the comfort and care of Koru Black to your immediate family.
Your family can enjoy selected benefits whether they are travelling together or separately, helping every journey feel more memorable. The Family Package includes: one Koru Black Nominee and up to five Koru Family Nominees.
The Friends Package lets you share the way you travel with your inner circle.
Whether it's a destination celebration or a long-awaited catch-up, your friends can enjoy a premium travel experience, even when they are travelling without you. The Friends Package includes two Koru Black Nominees.
Celebrate in-tier milestones with Status Rewards. Unlock rewards such as a Koru Black Banked Year and curated products and experiences.
Enjoy another year of Koru Black benefits by converting the Koru Platinum Banked Year earned at 2,800 Status Points, into a Koru Black Banked Year at 5,000 Status Points.
If you're just short of retaining Koru Black, we'll gift you up to 70 Status Points so you can retain your tier and enjoy your benefits for another year.
Only available to use once every three years.
As a way of recognising your loyalty and not just how far you fly, but how often, you'll earn 40 bonus Status Points every time you complete 10 qualifying journeys¹.
If you retain Koru Black, any Status Points earned between 3,041 and 4,089 will roll over and count towards retaining your status next year.
If you choose a Banked Year at 5,000 Status Points, rollover Status Points from your current membership year won’t carry over.
Recognition Upgrades allow you to request a cabin class upgrade so you can enjoy a more premium flying experience, at no extra cost. You'll get three Recognition Upgrades that can be used on either Long or Short Haul, and two extra Short Haul Recognition Upgrade.
Recognition Upgrades are not guaranteed and are always subject to availability. Recognition Upgrade requests cannot be combined with OneUp offers.
OneUp is like an auction where you bid what you're willing to pay for an upgrade to the next cabin class, or Economy Skycouch. With Koru Black your offer is given an extra 60% weighting, improving your upgrade chances.
You can pay with either Airpoints™ or cash, and you pay the amount you offer per passenger. You will only be charged if your bid is successful.
With Koru Black, you have the privilege of gifting a Recognition Upgrade to those on your gifting register. The perfect way to share the experience with others.
You may also request a cabin class upgrade using Airpoints on Air New Zealand operated and ticketed flights. There are set prices depending on the aircraft and destination.
Airpoints Upgrades are not guaranteed and are always subject to availability.
Be among the first to board with Priority Boarding. Settle in, find a space for your carry-on and get comfortable before departure.
Enjoy quicker bag drop and a smoother start to your journey with dedicated Premium Check-in counters.
Experience the convenience of dropping your car off right outside the terminal with 8 Valet Parking Vouchers.
Each voucher entitles you to 24 hours of complimentary valet parking for Auckland, Wellington or Christchurch Airport.
Koru Black includes complimentary access to Preferred Seats and Frequent Flyer Seating, which are typically located towards the front of the Economy cabin.
You'll also get complimentary access to Exit Row seats within 48 hours of departure, subject to availability.
Take the stress out of packing your carry-on with an Additional Carry-on Bag
Your carry-on can be a combined total weight of 14kg, with a maximum of 10kg for one bag.
Indulge in some extra shopping knowing you can check in an extra bag (up to 23kg) at no additional cost.
Airfare must already include a checked bag.
Enjoy seamless travel by collecting your checked-in bag from right beside the aircraft when you fly on regional domestic flights.
Be among the first to collect your bags and get to your destination sooner with Priority Baggage.
Enjoy Star Alliance Gold Status, the highest level of recognition for Star Alliance. This includes access to Airpoints lounges, Extra Baggage, Gold Track for faster security, along with a range of other benefits.
Welcoming a new addition to your family? You may be able to put your tier status on hold for a year.
While you retain Koru Black, your Airpoints won't expire, giving you more time to save your points for something special.
Need help? Receive priority access to our Premium Contact Centre team by phone or live chat.
Koru terms and conditions apply.
¹If your Journey is with Air New Zealand or an Air New Zealand flight number and ticketed booking on a Qualifying Partner Airline Flight, and earns Status Points, it will count towards your Status Points Bonus.
Planning a trip? Use the calculator to see how many Airpoints and Status Points you could earn.