Members with hotel or rental car upgrade vouchers received as part of their Elite membership pack have up to 12 months from date of issue to use these vouchers. However, no hotel or car rental upgrade vouchers will be issued as part of the Koru Platinum membership pack.
Koru Platinum is designed for those who travel often and travel far. Recognition is built in, with every detail thoughtfully crafted for a premium experience.
Relax, refresh and feel looked after before departure with unlimited access to Koru Lounges, Star Alliance lounges, and select partner airline lounges when travelling on eligible flights.
Koru Premier Lounge
You'll also enjoy unlimited access to the Koru Premier Lounge when it opens at Auckland International Airport.
You're welcome to invite up to three guests and three children to enjoy the lounge with you.
Extend the Koru experience to someone important to you by nominating them to be your Koru Platinum Nominee (previously Elite Partner).
They will enjoy a range of Koru Platinum benefits when travelling with you or on their own. Benefits include Lounge Access, Premium Check-in and Additional Bags.
Celebrate in-tier milestones with Status Rewards. Unlock rewards such as a Koru Platinum Banked Year and curated products and experiences.
If you're just short of retaining Koru Platinum, we'll gift you up to 50 Status Points so you can retain your tier and enjoy your benefits for another year.
Only available to use once every three years.
As a way of recognising your loyalty and not just how far you fly, but how often, you'll earn 30 bonus Status Points every time you complete 10 qualifying journeys¹.
If you retain your tier but don’t reach Koru Black, any Status Points earned between 1,351 and 2,399 will roll over and count towards retaining your status next year.
If you choose a Banked Year at 2,800 Status Points, rollover Status Points from your current membership year won’t carry over.
Recognition Upgrades allow you to request a cabin class upgrade so you can enjoy a more premium flying experience, at no extra cost. You'll get two Recognition Upgrades that can be used on either Long or Short Haul, and one extra Short Haul Recognition Upgrade.
Recognition Upgrades are not guaranteed and are always subject to availability. Recognition Upgrade requests cannot be combined with OneUp offers.
OneUp is like an auction where you bid what you're willing to pay for an upgrade to the next cabin class, or Economy Skycouch. With Koru Platinum your offer is given an extra 50% weighting, improving your upgrade chances.
You can pay with either Airpoints™ or cash, and you pay the amount you offer per passenger. You will only be charged if your bid is successful.
With Koru Platinum, you have the privilege of gifting a Recognition Upgrade to those on your gifting register. The perfect way to share the experience with others.
You may also request a cabin class upgrade using Airpoints on Air New Zealand operated and ticketed flights. There are set prices depending on the aircraft and destination.
Airpoints Upgrades are not guaranteed and are always subject to availability.
Be among the first to board with Priority Boarding. Settle in, find a space for your carry-on and get comfortable before departure.
Enjoy quicker bag drop and a smoother start to your journey with dedicated Premium Check-in counters.
Experience the convenience of dropping your car off right outside the terminal with 5 Valet Parking Vouchers.
Each voucher entitles you to 24 hours of complimentary valet parking for Auckland, Wellington or Christchurch Airport.
Koru Platinum includes access to Frequent Flyer Seating, usually located towards the front of the Economy cabin.
You'll also get complimentary access to Exit Row and preferred seats within 48 hours of departure, subject to availability.
Take the stress out of packing your carry-on with an Additional Carry-on Bag.
Your carry-on can be a combined total weight of 14kg, with a maximum weight of 10kg for one bag.
Indulge in some extra shopping knowing you can check in an extra bag at no additional cost.
Airfare must already include a checked bag. Maximum weight 23kg.
Enjoy seamless travel by collecting your checked-in bag from right beside the aircraft when you fly on regional domestic flights.
Be among the first to collect your bags and get to your destination sooner with Priority Baggage.
Enjoy Star Alliance Gold Status, the highest level of recognition for Star Alliance. This includes access to Airpoints lounges, Extra Baggage, Gold Track for faster security, along with a range of other benefits.
Welcoming a new addition to your family? You may be able to put your tier status on hold for a year.
While you retain Koru Platinum, your Airpoints won't expire, giving you more time to save your points for something special.
Need help? Enjoy priority access to our Contact Centre team by phone or live chat.
Koru terms and conditions apply.
¹If your journey is with Air New Zealand, or an Air New Zealand flight number and ticketed booking on a Qualifying Partner Airline Flight, and earns Status Points, it will count towards your Status Points Bonus.
Planning a trip? Use the calculator to see how many Airpoints and Status Points you could earn.