Over 2,700 flights are booked daily with the help of Airpoints™. Discover the possibilities for yourself and be rewarded for the things you do every day. Airpoints is Air New Zealand's loyalty programme. Anyone can join and membership is free. As an Airpoints member you can earn Airpoints Dollars™ in so many ways, which you can then spend on flights, rental cars and other things that make life and travel more enjoyable. You'll also earn Status Points when you fly with us or our partner airlines, which upgrade your membership tier to Silver, Gold or Elite giving you access to a range of great travel benefits.
About Status Points and tiers
You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines as well as with some of our financial products. Status Points add up to make you eligible for Silver, Gold or Elite tier status. As you move up the tiers, you'll enjoy great extra travel benefits and privileges. Learn more about how Status Points works and the great tier benefits you could soon be enjoying.
Understanding your online account
Watching your Airpoints Dollars and Status Points add up is easy with your online account. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned Airpoints Dollars and Status Points, or to spend your Airpoints Dollars. You can also sign in to the Air NZ app, which will display your upcoming Air New Zealand flights.
Claiming missing Airpoints Dollars
Missed out on Airpoints Dollars? You may be able to retrospectively claim Airpoints Dollars from your activity with Air New Zealand or with one of our partners.
Check your Airpoints Dollar balance on the go
Find your Airpoints number and keep track of your Airpoints Dollars and Status Points balances wherever you are with the Air NZ app.
Frequently asked questions
How do I book an Airpoints™ reward?
Can I earn Airpoints Dollars for a ticket that I have purchased for another person?
I've forgotten the password and/or username I made up when I registered online. What should I do?
How can I update my personal information and contact details for Airpoints™?
I have recently changed my name, how does this affect my Airpoints membership?
Can I purchase Airpoints Dollars™?
Can I use Airpoints Dollars™ to upgrade my booking?
Can I transfer my Airpoints Dollars™ to another member's account?
Can I exchange my Airpoints Dollars™ for cash?
Can I purchase additional Air New Zealand lounge Guest Passes?
Can I transfer Airpoints Dollars between frequent flyer programmes?
* excluding greenlight grabaseat fares via grabaseat.co.nz and fares purchased using Airpoints Dollars